Technical Support

Once you get going Messagepoint is fairly simple, It may look daunting but its really quite simple. If you are having troubles though hopefully we can help below

Using Messagepoint
  1. I cannot view faxes that appear in email?
Collecting Messages
  1. How do I collect my email over the phone?




Using Messagepoint

  1. I cannot view faxes that appear in email?
    If faxes are not appearing you may need to download windows image viewer from Microsoft (or another multiplage TIF viewer). It comes with all microsoft operating systems after Windows 98.



Collecting Messages

  1. How do I collect my email over the phone?
    Messagepoint's text-to-speech technology "reads" out the email to you in a computerized voice. You can then reply to the email by simply pressing a button and Messagepoint will then send back a recording of your reply to the return email address.


Further Assistance

We hope that we can answer 95% of your questions with the Technical Support section on the left. Please check to see if we can help you there first. However, if you need further assistance, please fill out the form below and we will get back to you as soon as we can.

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Techincal Support Helpline
For Premium & Business Accounts
+44 20 7863 4000 (UK)
+1 212 386 5557 (US)

For Free Accounts
Sorry No Support Available