Messagepoint Brings Solutions for Managing Critical Omni-Channel Customer Communications More Effectively to Dig|In 2017
May 2, 2017—TORONTO—Messagepoint Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) space, will be exhibiting at Dig|In 2017, The Digital Future of Insurance, to be held May 10-12 at the Hilton Austin, in Austin, Texas. Dig|In covers the digital transformation of the insurance industry, exploring new technologies, trends and business models redefining the industry and creating new opportunities across the property and casualty, life and auto markets. The event is for technology and strategy decision makers in the insurance industry who are grappling with today’s demands for a customer-centric business model, more sophisticated user experience, and changing sales, service and distribution channels.
Messagepoint, Inc. will be showcasing its powerful cloud-based content management platform, Messagepoint®, a solution that meets customer communication needs of enterprises seeking a more sophi2sticated user experience. The platform is an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules for customer-facing, omni-channel communications. Messagepoint’s enterprise scale platform provides solutions for common problems insurance companies face when managing different types of customer communications.
“Insurers today understand the importance of digitalization to deliver a great customer experience, and Messagepoint is helping to drive the shift to digital with the inclusion of new omni-channel customer touchpoint features in our upcoming Spring release,” said Patrick Kehoe, EVP of Product Management at, Messagepoint Inc. “Dig|In attendees will have a sneak peek at these enhancements to Messagepoint that make communicating with customers quick, easy and consistent across all channels.”