What is Unified Communications

What is Unified Communications exactly? In todays fast moving environment we are used to dealing with multiple communications devices within the average working day. For example, the average user might get 30 e-mail messages, 5 faxes, 12 voicemails, 23 phone calls, and 8 SMS Text / Pager messages all within one normal day. Unified Communications exists to collate all the above types of message and store them in one location - the in-box - so that the user can collect them in one easy location, whether this be your existing Outlook inbox, Hotmail or our own Inbox. This eliminates the need to use separate devices to communicate; there is no need to gather emails (perhaps from various accounts or websites), check the fax machine, dial the voicemail and check the pager, for all messgaes are unified in one easy access point. Furthermore, you can send messages from that one central point too.

As well as simplifying the way your messages are handled Unified Communications also simplifies how your calls are handled. You can choose to direct your Messagepoint either direct to Voicemail, to any other number worldwide, or to our "Find Me" service. This tries a series of phone number which you preset. If you answer then Messagepoint previews the caller. You can then choose to either accept of reject the call.

Its all about simplifying communication; streamlining your messages, and letting you get on with what you're doing.

In the diagram of the Messagepoit system below it illustrates how you can receive any form of message (represented on the left hand side of the diagram), store it in your Messagepoint Unified Messaging account (The In-box in the middle of the digram) and then collect all of your messages any way you want (represented by the right hand side of the diagram).

Would it make your life easier to have any of the following?

• Receive faxes in your email.
• Listen to your email over the phone AND reply over the phone.
• Have a messaging service answer your telephone calls in your name.
• Have your emails sent to your pager or Texted to your mobile phone.
• Have emails sent to my fax machine.
• Be alerted when you receive a message.
• Forward all your e-mails to your phone via Text message
• Have all your messages in one central, always accessible store.
• Have telephone numbers in cities all over the world.
• Have your calls forwarded to any phone you choose (Follow Me)
• Have your calls locate you via a series of numbers (Find Me)
• Have an automated system which announces the caller before answering
• Send all types of messages from one central in-box.
• Download faxes using the telephone handset to another fax machine.
• Compose and send faxes via the web and attach documents.
• Broadcast Fax, E-mail or SMS Text messages from the web

If the answer is yes to any of the above, Messagepoint is for you. And the best part is that it also does much more.